Frequently Asked Questions

Florva is a women's wellness system built around hormonal balance, digestive health and skin clarity. Rather than selling single products, we group supplements and skincare into bundles designed to be used together as a simple daily routine.

Most wellness shops sell products one at a time and leave you to work out the combination. Florva starts from the routine: each bundle pairs an internal product with an external one, so gut health, hormone support and skincare are addressed together instead of in isolation.

Each bundle combines supplements and skincare that are intended to be used alongside one another over a full cycle. The product page for each bundle lists exactly what is included and how to use it day to day.

Do not assume so. Several nutrients and botanicals commonly used in women's wellness products interact with prescription medicines — including hormonal contraception, thyroid medication, blood thinners and antidepressants. Take the full ingredient list from the product page to your doctor or pharmacist and ask them before you start. We would rather lose a sale than have you find out the hard way.

Not without medical clearance. Ingredient safety during pregnancy and lactation is assessed individually, and a supplement that is fine otherwise may not be appropriate. Speak to your midwife, obstetrician or GP first.

Many customers with these conditions do, but you should confirm with the clinician who manages your condition first. Florva products are intended to support a general wellness routine. They are not a treatment for any diagnosed condition and they are not a substitute for the care you are already receiving.

The skincare is formulated to be gentle enough for regular use, but sensitivity is individual. Patch-test on a small area of your inner forearm and wait 24 hours before you apply anything to your face for the first time.

Our products are intended for adults. If you are under 18, use them only with a parent or guardian's involvement and a clinician's advice.

Give it a full cycle before you judge it, and two to three cycles before you decide whether it is working. Anything that acts on hormonal patterns is being measured against a rhythm that repeats roughly monthly, so a week is not enough data to tell you anything. Skin in particular usually looks worse before it looks better as it adjusts.

Any time. Starting on the first day of your period simply makes progress easier to track, because you can compare cycle to cycle from a clean starting point.

Follow the direction on the product label. Consistency matters far more than the specific hour — the same time every day, tied to something you already do, is what makes a routine survive past week two.

No. The system is deliberately simple and flexible so it fits into the day you already have. A routine you actually keep beats a perfect one you abandon.

Carry on as normal at the next scheduled time. Do not double up to compensate.

Read the product description, the full ingredient list and the usage instructions on each product page. If you are still unsure, contact our support team and describe what you are trying to address — we would rather point you to the right bundle than the biggest one.

Check the ingredient lists first, because overlapping bundles can mean you take the same nutrient twice. If you are unsure, ask us or ask your pharmacist before combining.

Cool, dry and out of direct sunlight, with the lid closed. Heat, light and humidity degrade supplements — a bathroom cabinet next to a shower is the worst place in the house. We wrote a fuller guide here: how to store natural health supplements properly.

The available methods are shown at checkout and vary by location.

Delivery times depend on where you are. The shipping options available for your address, with their estimated delivery windows, are shown at checkout before you pay.

You have 30 days from receiving your order to request a return. The item must be unused and in its original packaging, and you will need proof of purchase. Personal care goods — which includes opened beauty and supplement products — cannot be returned for hygiene reasons, so please check the ingredient list before you open anything. If your order arrives damaged, defective or incorrect, contact us straight away and we will make it right. Orders shipped into the EU also carry a 14-day cancellation right. Full terms are in our refund policy.

Enter your address at checkout and you will see whether we can ship to you and what the options are.

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